Terms and Conditions

TERMS OF USE
In return for gaining access to the websites, mobile websites, applications and other content (collectively, the “Service”) of NW Team Sports, LLC (together with its, affiliates, partners, subsidiaries and employees, “NW Team Sports”) and using the Service, you agree to be bound by the following Agreement without limitation or qualification, so please carefully review this Agreement before proceeding. If you do not intend to be legally bound by these terms and conditions, do not access and use the Service. You shall not use the Service, in whole or in part, for any purpose that is unlawful or prohibited by these terms and conditions (the “Terms”). Your use of the Services shall be subject to this Agreement and the terms and policies referenced herein, NW Team Sport’s Privacy Policy, and the terms of service, privacy policies and other applications terms and conditions for each Service then in effect. You agree that you will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame in another web page, use on any other website, transfer, or sell any information, software, lists of users, databases or other lists, products or services provided through or obtained from the Service. This means, among other activities, that you agree not to engage in the practices of “screen scraping”, “database scraping”, or any other activity with the purpose of obtaining lists of users or other information. You agree that you will not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party’s use and enjoyment of the Service. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Service. Except with the written permission of NW Team Sports, you agree that you will not access or attempt to access password protected, secure or non-public areas of the Service. If you attempt to access prohibited areas of the Service, you may be subject to prosecution.

You acknowledge that, from time to time, it may be necessary for NW Team Sports to update or revise certain provisions of the Agreement. By joining using the Service and accepting this Agreement, you agree that NWTS may change the terms of the Agreement in its sole discretion without notice to you.

CHANGES TO TERMS AND CONDITIONS
We may modify our Terms at any time, in our sole discretion. Any modifications will be posted on our corporate website, or through other communications, as deemed appropriate.

CONTRACT TO PURCHASE
Only individuals 18 years and older may place orders through the My Team Shop website or phone. After placing an order, you will receive a confirmation email which creates a contract to purchase the Products. When ordering online and you click the “Submit My Order” button, we’ll present you with a confirmation screen and, if applicable, a confirmation email. Your contract to purchase is not considered complete until items are shipped.

SATISFACTION GUARANTEE
We guarantee 100% satisfaction with your purchase! Products may be returned for a refund within 30 days of receipt, when returned in accordance with our Return Policy set forth below.

RETURN POLICY
All returns must be authorized by NWTS for credit back. Items must be returned in their original condition, including all tags, packaging and accessories (if applicable). Freight charges will not be refunded unless the merchandise is defective, or it was shipped incorrectly. Items will be subject to return freight charges and may also be subject to a restocking fee of up to 25%.

Custom orders may not be returned unless the merchandise is defective, or we made an error when making the custom order product. We are not responsible for misuse, customer installation, freight damage or improper storage.

The return authorization number or PO must be included in all correspondence and returns.

SALES TAX
Sales tax is determined based upon delivery address. You must provide the appropriate sales tax exemption or resale certification before your order is placed to qualify for tax exemption. Otherwise, state sales tax will be added to all orders with delivery address in the United States and Puerto Rico, except for orders delivered to States that do not require sales tax.

CUSTOM ORDERS
If you decide to change a custom order after it has been placed, please call us immediately. We will contact the manufacturing facility to determine if the order has already been processed or if the change can be made. If the order has been processed, we will not be able to change it and you will be responsible for paying for the order. If a change can be made, there may be a delay in delivery and/or an additional charge. Please be certain of your ordering needs prior to submission. We may require that you prepay for custom orders.

RISK OF LOSS, FREIGHT DAMAGE & SHIPMENT SHORTAGES
Risk of loss, title and ownership of the goods purchased are transferred to the customer at the time goods are delivered to the common carrier. If a shipment is short or damaged, we will gladly assist you with your freight claim. The product shortage or damage must be noted on the freight delivery document. Please notify us immediately if you need assistance with your claim.

DUPLICATE ORDERS
To avoid accidental duplication of your Internet order, DO NOT send written confirmation unless you are asked to do so by a member of our team. If you must send confirmation, you must mark the order as “Confirming Order, Do Not Duplicate.” Unless your confirming order is marked clearly, you will be responsible for return freight charges and a restocking fee of up to 25% if the duplicate order is returned.

FORCE MAJEURE
Although we strive to meet obligations set forth in our promotional material, we will not be liable for any failure to perform any such obligations by reasons of acts of God or the elements; acts, delays and failures to act by governmental authorities; riots, insurrections, terrorism, sabotage and war; interruption, suspension, curtailment or other disruption of utilities; or other matters beyond our reasonable control.

APPLICABLE LAW
These Terms, the Customer order and the legal relations of the parties shall be determined in accordance with the laws of the State of Washington. The parties disclaim any applicability of the United Nations Convention of the International Sale of Goods related to their order and the Services. The Customer consents and will submit to the jurisdiction of the courts of, and the Federal Courts seated in, the State of Washington with respect to any disputes related to the Services.

Effective as of September 15, 2022
Updated (September 29, 2022)