We are unable to add items that are not offered in a shop. The items in your shop were carefully chosen by the team coordinator and sales pro based on need and availability.

Generally, Youth and Women’s sizes are listed in the name of the product and within the detailed information page of the item. If no gender is specified, consider the item is an adult men’s size. If a specific size is not offered in the size selection dropdown, it was not available to order from the manufacturer.

Yes, there will be a Size Chart link that will provide sizing information for specific brands.

We accept Visa, AMEX and MasterCard. No other card type or form of payment can be used. We apologize for any inconvenience.

Payment cards will be charged immediately upon check out.

An email confirmation of your purchase will be sent to you shortly after the order has been submitted. This will assure you that the order has been placed and provide a copy of the order for your records.

Prior to the shop close date, adjustments to your order may be made by contacting our sales team at sales@nwteamsports.com. If your revised order total is lower, a refund will be issued to your credit card. If your revised order total is higher, we will need you to provide us with your credit card information as a second payment amount will need to be processed to cover the difference.

Our current order fulfillment estimate for custom items is 4-5 weeks after shop close.

For all decorated goods, returns/replacements/credits are processed for damaged or defective merchandise only. For non-decorated items, there is a $20 fee for returns or size exchanges.

Please reach out to our customer support department for any issues with your products after you receive them. Please email us at sales@nwteamsports.com and a customer service expert will contact you within 24 hours.

Unfortunately, we are unable to accept additional orders for your shop after the close date. However, we might be able to offer some of the items through an individual purchase, additional fees may apply. Please email us at sales@nwteamsports.com or call us at 206.618.4326 or 206.372.1525.